Subscriptions FAQ

How do subscriptions work?

Just choose the product lines you'd like to subscribe to from the Subscriptions page (such as Pathfinder Rulebooks, Starfinder Special Edition Rulebooks, and others), add it to your cart, and go through the checkout process. During checkout, you'll be given the option to start with either the current or the next release in the line—just click the radio button next to the product you'd like to start with.

If you choose the current product, you’ll be charged during checkout and added to the subscription program you’ve selected.

What advantages are there to subscribing?

Subscribers to any of our lines will receive each subscription product directly from Paizo and need never worry about missing a product. Many of our Pathfinder & Starfinder products receive a free PDF of each subscription purchased as part of their subscription. Some subscriptions include a percentage discount on each new release. See the individual subscription pages for more details.

If you’ve signed up for Paizo Plus, your subscription purchases will also earn gold after each successful charge. For more information, visit the Paizo Plus page.

When will I be charged for my subscription?

During checkout for a new subscription, Paizo will charge your card $.01 to validate the card and set up the subscription.

Paizo normally releases our books on the first Wednesday of the month. For those releases, you’ll receive an email roughly 3 weeks before the release date letting you know about your upcoming subscriptions as well as the date your card on file will be charged.

When we charge your card, we will add the PDFs from your subscription products to your Digital Library.

How do I skip a release or cancel my subscription?

Visit the Subscription Manager, to:

• Skip: You won’t receive that product, but your subscription will continue with the next release.
• Cancel: Your subscription will be removed from your account. You can sign up again at any point in the future by reactivating the subscription from your Subscription Manager or repurchasing through the store page.

What credit card is charged for my subscriptions?

Paizo will charge the credit card you originally signed up for on the subscription until you change it through the Subscription Manager. When you change your payment method in the Subscription Manager, you change it for all your subscriptions. This won’t change your primary store payment method for non-subscription products, and changing the primary store payment method from your account won’t automatically change your subscription payment method.

What happens if my credit card expires?

Paizo will send you an email alerting you that your card is expiring on the 1^st and 15^th of the month prior to expiration. You can then change your default card in the Subscription Manager. That will update your payment method across all your subscriptions.

Can I use coupons or gift cards for my subscriptions?

Yes, but only on the initial order of the subscription. A valid credit card is required even if the gift card or coupon amount exceeds the product cost. Your credit card will always be charged $.01 to validate your subscription.

Are multiple subscriptions sent in the same order?

If your subscriptions share the same payment date, payment method, and shipping address, they will ship as a single order. All Paizo subscription products have the same release date, so this is the default behavior. Depending on the size of the combined order, it might be shipped in multiple boxes.

How are subscriptions mailed?

Paizo will always mail your products using the least expensive method available. Selecting a specific method for subscription orders is not currently supported.

Does Paizo offer combined shipping for non-subscription orders?

To add an item to an upcoming subscription order, visit the item’s page you wish to add to your order and find the ‘Add this to My Subscription’ button. You will be charged for both your subscription products and any added products

If any of the 'Add this to My Subscription' items are out of stock when your subscription is ready to ship, your subscription shipment will not be delayed; we'll ship any in-stock items along with the subscription, and any out-of-stock items will remain to ship with a future subscription shipment.

Are international subscriptions available?

Yes—we ship worldwide.

How often do you ship subscriptions?

Many product lines have months between releases. For example, the Pathfinder Rulebooks line only has 3-4 releases per year. You will see these details in the Subscription Manager, on our Release Schedule page, and on the product pages in the Paizo Store.

I just ordered a subscription. Why isn't my first volume shipping?

It may be that the item you chose to start with has not yet been released. The Subscription Manager shows the estimated schedule for your upcoming subscription items. You can see more upcoming releases on our Release Schedule page.

I just ordered a subscription that includes a free PDF. Where's the PDF?

We add the PDF of each volume to your Library page when you are charged for the print edition. This means you won’t see a PDF if you’re only charged $.01, but you will receive it when the next product in that subscription is processed. See “When will I be charged for my subscription,” above.

Does Paizo offer PDF-only subscriptions?

Digital subscriptions are not currently supported. This is functionality we have asked for, but we don’t have an ETA for when (or if) our partner will be adding that to the platform.

Does Paizo offer subscriptions through local gaming stores?

Not currently. That might change in the future for stores that want to order directly from Paizo, so make sure to ask your local game store to carry Paizo products. To find a store in your area, visit our Retailer Locator.